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Healthcare & Life Sciences

How Nova IVF Replaced a Three-System Manual Checklist With One Automated Workflow

Discover how Nova IVF automated employee offboarding with meta-flow.ai™, turning a manual, three-system checklist into a single coordinated workflow that strengthens access control and reduces HR and IT workload.

Industry: Healthcare & Life SciencesCompany Size: Multi-Location Care NetworkProducts Used: meta-flow.ai

3 → 1

Systems Unified Into One Workflow

100%

Consistent Offboarding Sequence

Lower

HR & IT Workload

Executive Summary

Executive Summary

Nova IVF's employee offboarding process required HR and IT teams to manually coordinate actions across three separate systems every time an employee left the organization, with no centralized view confirming that every step had been completed. By implementing meta-flow.ai™, Nova IVF replaced the manual checklist with a single automated workflow triggered by an employee-exit event — reducing access-related risk, lowering HR and IT workload, and making every offboarding consistent and traceable.

Customer Overview

About Nova IVF

FoundedEstablished Fertility Care Network
HeadquartersIndia
Global EmployeesMulti-Location Care Teams
Revenue RangeNot Disclosed
Key MarketsIndia
NIVF
The Problem

The Business Challenge

Slow, Manual Coordination

Offboarding a single employee required HR and IT to coordinate actions across three separate systems, performing repetitive tasks instead of following one controlled workflow.

Risk of Missed Actions

With no automated cross-system validation, individual steps could be overlooked — an account could remain active or access could continue beyond an employee's departure.

Difficult to Scale

As the organization grew, increasing employee movement made a process that was manageable occasionally increasingly resource-intensive to repeat.

Sensitive Access Exposure

Employees interacted with business applications, communication platforms, and internal records containing sensitive information, raising the stakes of every exit in a healthcare setting.

The Remedy

The Yukosa Solution

One Automated Workflow, Triggered by a Single Event

Nova IVF implemented meta-flow.ai™ to transform employee offboarding from a manual checklist into a single automated workflow. Triggered by an employee-exit event, the workflow executes the required actions in a predefined sequence across HR records, business applications, employee accounts, and communication systems — acting as an intelligent orchestration layer connecting Nova IVF's existing systems rather than replacing them.

  • Single workflow triggered automatically by an employee-exit event
  • Predefined sequence coordinated across HR, IT, and communication systems
  • Consistent process applied to every employee exit
  • Real-time visibility into offboarding progress and status

Offboarding Workflow Engine

Active meta-flow.ai Deployment

The Transformation

Transformation at a Glance

Before Yukosa

  • HR and IT manually coordinating actions across 3 systems
  • Individual steps tracked through personal checklists
  • Risk of an offboarding action being overlooked
  • Growing turnover increasing manual effort required
  • No single view of offboarding completion status

After Yukosa

  • One automated workflow triggered by an exit event
  • Predefined sequence executed across all connected systems
  • Consistent, repeatable process for every employee exit
  • Scalable process that doesn't add manual effort as headcount grows
  • Clear visibility into workflow progress and completion
Measurable Impact

Business Outcomes

3 → 1

Systems Unified

HR and IT actions across three separate systems consolidated into one automated workflow.

100%

Consistent Offboarding

Every employee exit now follows the same predefined, automated sequence.

Lower

HR & IT Workload

Routine offboarding tasks that required manual coordination are now automated.

Reduced

Access-Related Risk

Automated sequencing lowers the likelihood of an offboarding action being missed.

Better

Process Visibility

HR and IT can follow the workflow's progress instead of relying on individual checklists.

Recommended Platform

Yukosa Products Used

meta-flow.ai

Workflow Automation

Connect legacy systems with deep cognitive loops to automate invoice triage, verification, and escalations natively without manual routing.

Orchestrated the complete offboarding sequence across HR, IT, and communication systems.

“Approvals that once took days now move automatically, and our leadership finally has real-time visibility into every stage of the lending process.”

Michael Ortiz

VP of Lending Operations

Financial Services

BFS

“Our care teams spend less time coordinating and more time with patients — the operational visibility we have today is something we never had before.”

Dr. Elena Marsh

Chief Operating Officer

Healthcare

HLS

“Maintenance requests and production approvals move automatically now — our teams can see exactly where every request stands, at every plant.”

Carla Whitfield

Director of Plant Operations

Manufacturing

MFG

“Supplier onboarding and engineering approvals that used to take weeks now move in days, with full visibility for every plant.”

Daniel Reyes

VP of Manufacturing Engineering

Automotive

AUTO

“Exceptions that used to take days to resolve now get flagged and routed automatically — our teams focus on solving problems, not chasing emails.”

Priya Nathan

Director of Logistics Operations

Logistics

SCM

“We finally have one system that shows every maintenance request, who owns it, and where it stands — response times have improved across every region.”

Grace Whitmore

Head of Field Operations

Energy & Utilities

E&U

“What used to require HR and IT coordinating across three separate systems now runs as a single automated workflow — offboarding is consistent, and access risk is significantly reduced.”

Nova IVF

HR & IT Operations

Nova IVF

NIVF

“Licenses no longer stay tied to vendors who aren't using them — the workflow finds them, follows up, and reclaims them automatically.”

Parley

IT Operations

Parley

PRLY

“Reconciliation used to mean line-by-line manual comparison every period. Now discrepancies are classified and assigned automatically, and every loan has an audit-ready trail.”

Rebecca Sinclair

Director of Finance Operations

Financial Services

FIN

“Our KYC team no longer keys in identity details by hand — documents are read, validated, and confirmed automatically, with a consistent outcome every time.”

Arjun Mehta

Head of Banking Operations

Financial Services

KYC

“Every purchase now has one reference number we can follow from enquiry to payment — procurement isn't chasing folders and email threads anymore.”

Jordan Ellis

Head of Procurement

Technology

PRC

“Candidates move from offer to HRMS onboarding without HR manually chasing every step — the whole journey runs on its own, consistently, every time.”

Natalie Cho

Head of Talent Operations

Technology

ONB

“We moved from waiting on monthly reports to asking questions of our data directly — administrators can see what changed and why, in the moment.”

Dr. Marcus Feldman

VP of Clinical Operations

Healthcare

HC

“Every department used to measure things differently. Now we look at the same numbers, in real time, and act on them faster.”

Samantha Reyes

VP of Business Operations

Operations

OPS

“We can finally see which assets are declining and where demand is shifting, before it becomes a bigger operational issue.”

Owen Bradshaw

Director of Grid Operations

Energy & Utilities

E&U

“We used to wait days for a consolidated sales view across channels. Now every store, product, and customer segment is one dashboard away.”

Layla Fontaine

VP of Retail Analytics

Retail

RTL

“Approvals that once took days now move automatically, and our leadership finally has real-time visibility into every stage of the lending process.”

Michael Ortiz

VP of Lending Operations

Financial Services

BFS

“Our care teams spend less time coordinating and more time with patients — the operational visibility we have today is something we never had before.”

Dr. Elena Marsh

Chief Operating Officer

Healthcare

HLS

“Maintenance requests and production approvals move automatically now — our teams can see exactly where every request stands, at every plant.”

Carla Whitfield

Director of Plant Operations

Manufacturing

MFG

“Supplier onboarding and engineering approvals that used to take weeks now move in days, with full visibility for every plant.”

Daniel Reyes

VP of Manufacturing Engineering

Automotive

AUTO

“Exceptions that used to take days to resolve now get flagged and routed automatically — our teams focus on solving problems, not chasing emails.”

Priya Nathan

Director of Logistics Operations

Logistics

SCM

“We finally have one system that shows every maintenance request, who owns it, and where it stands — response times have improved across every region.”

Grace Whitmore

Head of Field Operations

Energy & Utilities

E&U

“What used to require HR and IT coordinating across three separate systems now runs as a single automated workflow — offboarding is consistent, and access risk is significantly reduced.”

Nova IVF

HR & IT Operations

Nova IVF

NIVF

“Licenses no longer stay tied to vendors who aren't using them — the workflow finds them, follows up, and reclaims them automatically.”

Parley

IT Operations

Parley

PRLY

“Reconciliation used to mean line-by-line manual comparison every period. Now discrepancies are classified and assigned automatically, and every loan has an audit-ready trail.”

Rebecca Sinclair

Director of Finance Operations

Financial Services

FIN

“Our KYC team no longer keys in identity details by hand — documents are read, validated, and confirmed automatically, with a consistent outcome every time.”

Arjun Mehta

Head of Banking Operations

Financial Services

KYC

“Every purchase now has one reference number we can follow from enquiry to payment — procurement isn't chasing folders and email threads anymore.”

Jordan Ellis

Head of Procurement

Technology

PRC

“Candidates move from offer to HRMS onboarding without HR manually chasing every step — the whole journey runs on its own, consistently, every time.”

Natalie Cho

Head of Talent Operations

Technology

ONB

“We moved from waiting on monthly reports to asking questions of our data directly — administrators can see what changed and why, in the moment.”

Dr. Marcus Feldman

VP of Clinical Operations

Healthcare

HC

“Every department used to measure things differently. Now we look at the same numbers, in real time, and act on them faster.”

Samantha Reyes

VP of Business Operations

Operations

OPS

“We can finally see which assets are declining and where demand is shifting, before it becomes a bigger operational issue.”

Owen Bradshaw

Director of Grid Operations

Energy & Utilities

E&U

“We used to wait days for a consolidated sales view across channels. Now every store, product, and customer segment is one dashboard away.”

Layla Fontaine

VP of Retail Analytics

Retail

RTL
More Success

Related Success Stories

Parley

Inactive vendor accounts kept consuming paid Microsoft Azure licenses with no systematic way to reclaim them.

90 Days

Inactivity Detection Threshold

3 Reminders

Before Account Deactivation

15 Days

License Reclamation Grace Period

meta-flow.aiRead Full Story

Employee Onboarding Automation

Candidate onboarding relied on spreadsheets, email, and manual status tracking across HR, BGV vendors, and IT.

9 Workflows

Connected Onboarding Automation

3-Way

BGV Status Standardization

Automated

HRMS Data Entry

meta-flow.aiRead Full Story

Patient Care Workflow Automation

Scheduling, referrals, and discharge approvals coordinated manually across a multi-location hospital network.

65% Lower

Admin Processing Time

58% Less

Manual Coordination

93% On-Time

Approval Workflows

meta-flow.aiRead Full Story

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